Close Case Warnings

A case is closed when a user assigns a closed status to the case. Users cannot add, modify, or delete transactions from a closed case. You can set up the default settings to display a warning message when a user enter the case number for a closed case. Displaying a warning message will not prevent you from closing the case.

Usually, when a case is closed the

• Follow-ups are completed.

• Offense charges are disposed.

• Alternate orders are filled.

• Trusts are disposed.

• Warrants are disposed.

• Driver license status is resolved.

• Case balance is zero.

Use the Options (F12) > Close Warnings tab to display a warning message when you attempt to close a case with

• Follow-ups that need to be completed.

• Offense charges that to be disposed.

• Alternate orders that need to be completed.

• Outstanding trusts.

• Outstanding warrants

• A pending driver license status.

• A case balance that is not zero.

Add/remove a closed case warning

Set up the options to display a closed case warning on the Case entry screen.

Do this...

1. Open Connect Court Management > Cases > Modify Existing Cases.

2. Click Options (F12).

3. Click the Close Warnings tab.

4. To add a warning, select the checkbox next to the warning description. To remove a warning, deselect the checkbox.

Re-open a closed case

Open a case that has a closed case transaction recorded on it.

Do this ...

1. Open Connect Court Management > Cases > Modify Existing Cases.

2. Look up the case number. Press Enter to display the case properties.

3. Find the transaction that records the closed case code and delete it.

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