Troubleshooting

Connect Online 

What if I can't see, enter, or edit my time punches?

If you can't see, enter, or edit your time punches, you are having a connection issue with the time punch database. A connection issue may also erase your time punches from a previous session. Please call customer support at (800) 228-9851 to report the error and receive assistance. 

Error getting timeclock data

If you can't see, enter, or edit your time punches, you are having a connection issue with the time punch database. A connection issue may also erase your time punches from a previous session. Please call customer support at (800) 228-9851 to report the error and receive assistance. 

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