What is a payment adjustment?
A payment adjustment is a transaction that corrects or modifies the amount or details of a payment entry.
Use a payment adjustment to
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Adjust service balance. You can use a payment adjustment to apply a credit for one service to the balance left on another service.
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Refund an overpayment. You can refund the overpayment amount and issue a check.
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Reverse a payment. You can reverse payment on a check with non-sufficient funds.
Note: The payment adjustment entry will leave a clearly defined audit trail.
Watch a video
Entering Payment Adjustments (4m14s)
Related topics
How do I adjust a service balance?
How do I refund an overpayment?
How do I reverse payment on an NSF check?
How do I charge an NSF check fee?
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