How do I modify an existing meter?

Update information on a meter that has already been saved in the database.

You can use Modify Existing Meters to:

• Add new meters

• Modify existing meters

• Delete meters

 

Add a new meter

You can add a new meter using the options on the Meter tab in Setup New Customers, or the Modify Existing Meters routine.

Do this...

1. Open Connect Utility Management > Meters > Modify Existing Meters.

2. Click New (CTRL+N).

3. Fill in the options on the form.

Use the sections in this help topic to fill in each field. The fields are listed in alphabetical order.

4. Click Save (CTRL+S).

The meter is saved.

 

Change a meter

Edit the properties assigned to a meter.

Do this...

1. Open Connect Utility Management > Meters > Modify Existing Meters.

2. Use the Lookup bar to enter a meter number. Press Enter to display the meter properties.

You can Search (F9) this field.

3. Now, you can edit the meter properties.

4. Click Save (CTRL+S).

The meter is updated.

 

Delete a meter

You cannot remove a meter when related transactions exist.

Do this...

1. Open Connect Utility Management > Meters > Modify Existing Meters.

2. Use the Lookup bar to enter a meter number. Press Enter to display the meter properties.

3. Click Delete (CTRL+D).

Warning! The routine cannot delete a meter that is installed at a service address.

The meter is deleted.

 

Options

Callback system ID

The callback system ID is the allows the MIU (Meter Interface Unit) access to the utility that will record the meter reading.

EMR ID and code

EMR (Electronic Meter Reading) uses an electronic sensor that is connected to the meter register to transmit the meter reading to a remote meter reading device.

The EMR ID is a unique series of numbers and letters assigned to the Electronic Meter Reading transmitter.

The EMR Code is a word or phrase that allows a meter reader access to the electronic meter reading information.

Latitude and longitude

The latitude is the distance in degrees from north to south, while the longitude is the distance in degrees from west to east. Use latitude and longitude to map a property's location on a map.

Manufacturer

The manufacturer is the name of the company that produced the meter.

Meter ID

The meter ID is a unique series of numbers assigned to the meter. You can use the meter ID to look up and report meter information.

Meter location

The meter location refers to the area occupied by the physical meter at the service address. For example, the service address is 530 Oak Hills Drive but the physical location of the meter at the service address is five feet west of the front porch.

Meter sequence number

The meter sequence number is the number that follows the decimal in the meter ID. The sequence number allows you to track when there is more than one meter that has been installed at the service address. For example, a duplex or apartment complex may have a different meter for each tenant.

Meter size

The meter size refers to the physical dimension of a meter. A large meter size has the capacity to measure high flow rates, while a small meter size will do better at measuring low flow rates. For example, meter sizes from 0.5 inches to 1.5 inches are mainly suited to residential and commercial purposes. Meter sizes larger than 2 inches are usually found in commercial and industrial applications.

MIU callback time

The MIU (Meter Interface Unit) connects the utility meter to an electronic meter reading system. At the designated time, the MIU calls the utility with the meter reading. If the MIU cannot complete the call, you can program the MIU to callback after a designated period has elapsed. The designated period is the MIU Callback Time. Use HH:MM AM/PM to format the callback time.

For example: 12:00AM

Multiplier

A multiplier is a whole number, fraction of a whole number, or a combination of both that the routine uses to adjust a calculated value.

Calculated Value x Multiplier = Modified Average

What is the multiplier?

Use the Multiplier field to enter a whole number or percentage as a decimal. Example: 1/4 equals 0.25, 1/2 equals 0.50, and so on.

MXU ID, type, port position

An MXU (Meter Transceiver Unit) sends a radio signal that allows a meter reader use a radio transceiver to receive meter reads.

Other ID

The Other ID allows you to save an alternate identification number for the meter.

Original installation date

The original installation date is the date when the meter was installed at the service address.

Read route

A read route is an established or selected course of action for recording meter reads for metered services.

Registers

A register measures the quantity used on a metered service. Use the options on the Registers tab to define the type of data that each register will provide.

Type

A type defines the behavior for the related register.

Title

A title is a descriptive name given to the register.

Dials

If the register uses dials to record quantity, use the Dials field to enter the number of dials that the meter uses to record the value for this register.

The system uses the number of dials to determine when a register rollover occurs. A rollover occurs when a register exceeds the maximum value allowed by the number of dials. For example, the maximum value allowed on a register with four dials is 9999. When the meter records the next unit, the register will rollover and display 0001.  

Code

If the meter uses a code to protect the register, use the Code field to enter the pass code.

Retired date

The retired date is the date when the meter is withdrawn from service.

Service

A service may include metered and non-metered services. A metered service is a service, such as water or electricity, that only requires a consumer to pay the portion used. A non-metered service like garbage is billed a flat rate.

What is the name of the metered service?

Use the Service drop-down list to select the name of the metered service.

Service address

A service address is the place where the metered service is  used.

Status

The status is the state or condition of the meter. This field is display only.

• A meter is active when the meter is installed and working correctly.

• A meter is disconnected when service is terminated.

• A meter is inventory when the meter is included in meters that are on hand and waiting to be installed.

• A meter is retired when the meter is withdrawn from service.

 

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